Legal
Privacy Policy
Last updated: September 5, 2026
This page is a draft template and has not yet been reviewed by legal counsel. Do not rely on it as a final statement of Black Fern Pet Company’s policies or your rights.
This Privacy Policy explains how Black Fern Pet Company (“Black Fern,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit our website, use our Customer Portal or Brand Portal, or otherwise interact with us. This is a placeholder policy and should be reviewed by qualified legal counsel before publication.
Information We Collect
- Information you provide — such as your name, email address, phone number, company name, and any other details you submit through contact forms, portal registration, or event inquiries.
- Usage information — such as pages visited, browser type, device information, and referring URLs, collected automatically through cookies and similar technologies.
- Portal account information — such as login credentials, order history, and communications associated with your Customer Portal or Brand Portal account.
How We Use Information
- To operate, maintain, and improve our website and portals.
- To respond to inquiries, process orders, and support brand partnerships.
- To send administrative communications, and, where permitted, marketing communications you may opt out of at any time.
- To comply with legal obligations and enforce our terms.
Cookies & Tracking Technologies
We may use cookies and similar technologies to recognize your browser, remember preferences, and understand how our site is used. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Sharing of Information
We do not sell personal information. We may share information with service providers who support our operations (such as hosting, email delivery, and analytics), represented brands when necessary to fulfill an order or inquiry, and as required by law or to protect our rights.
Data Retention & Security
We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. We use reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.
Your Choices & Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights or ask questions about this policy, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
Contact Us
Questions about this Privacy Policy can be sent to hello@blackfernpet.com.